Ironically, I just got a notice last week that my rates are increasing 1 year into an 18 month contract. It then enables them to create the ultimate surfing conditions for your home network. Hi, My wifi went off before but has now come back on, however my Wifi Booster Pod is not connecting. Scan complete, Tap continue. The home scan feature will guide you from room to room to. I'm really hoping they are smart enough to get the intelligent pods I already have working with the new hub. Options. Please let me know how you get on. Hi BenHawkeye . Please can you try the below steps usng the Connect the app:-. on 07-06-2023 15:41. As long as all of the above points are all met then the Pods will automatically connect to your Hub's WiFi and begin broadcasting. Learn more about the shiny new version of the app and how it can help you manage your home WiFi. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi connection. Simple!As explained in the video, all you need to do to get your hands on an intelligent WiFi Booster is use the Connect app home scan feature. I’m new to Wi-Fi pods. - The 5x hub is connected via optical cable, not coaxial. I am in the unfortunate position of having to split the 2. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. 9 To make it easier to connect WiFi Pods (white) contain clever tech that learns how you and your family are using your WiFi network. At least 30Mbps download speeds in every room or £100 one-off credit. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and support portal to get back on track. You can use the two ethernet ports to connect other equipment or another VM wifi pod. My Virgin Media; Shop; Help; Community FAQ Sign in. However when going back downstairs, even though I’m in range of the hub, my iPhone sta. Follow our easy step-by-step guide to install and activate your WiFi Pods and get ready to experience the best of Intelligent WiFi. The SSID must be password protected. I have had three Intelligent WiFi Pods for some time not but during the last week I noticed that in a room where I have one the WiFi speed at my Android phone had dropped off considerably, so low that it was not possible to browse. The WiFi Booster will start copying your Hub’s details. Both types of Virgin Media WiFi Pods use the same mesh technology to boost your home WiFi coverage. To run the scan, simply connect to your. Do you want to enjoy fast and reliable WiFi in every corner of your home? Then you need to set up your WiFi Pods, the smart devices that work with your Virgin Media Hub to. The pods have been switched off since yesterday evening and I have plugged them in next to the hub and switched them on. Networking and WiFi. Networking and WiFi. Broadband ISP Virgin Media UK has today launched a new service called Intelligent Wi-Fi Plus, which combines improvements to the firmware of their HUB 3. So second hand ones don’t work I’m afraid. The key difference – apart from the colour – is that a WiFi Pod (white) plugs straight into a socket, while a WiFi Pod (black) has a power cable that connects the Pod to your power socket. So, a 50 minute broadband, TV and phone. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. in QuickStart, set up and connections 9. Virgin Media's Hub 3, Hub 4 and Hub 5 give customers fantastic WiFi connections all year round. Forum; Apps. Wait 2 mintues for Scan. •The Hub must be in 'Router Mode' and not have been changed to 'Modem Mode'. SHARE. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Disable WiFi - Netgear. The Virgin Media Connect app is the control unit for your WiFi. Scan complete, Tap continue. Tap Start the scanWhilst wireless routers do offer some benefits, including portability and simple set-up, they have drawbacks too, such as poor signal strength and being more susceptible to cyber-attacks. The clever technology inside our WiFi Pods uses the cloud to understand how you use WiFi and constantly adapts to create the best conditions for the network your household needs every day. co. If you have wired boosters, you can skip to step 2. Wi-Fi pod flashing blue. Currently I have connected the Virgin power line extender to 2 pcs using ethernet cabling. Dual Ethernet port pod is flashing blue, other 2 flashing white. Excludes broadband faults and broadband network outages. Virgin Fibre Areas only. About our help and support page. If everything’s okay with the Hub, the app will take you through to order a WiFi Pod to help boost your WiFi. Tap Add a room, Tap the room you're in. Boosters use the electrical mains circuit in your home to. Like many others on this community forum I am also having trouble obtaining the first Wi-Fi pod in order to meet the VM guarantee for max Wi-Fi. 1 Kudo. Do: use the Connect app to run a super-intelligent WiFi home scan. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Complaints. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. I note from other forum posts this is not an uncommon situation and would be grateful for any. When pod arrives, it's super easy to set up. Your online account, will give you access to your bills,. Wifi is set up and working but the pods have failed to connect. 1 ACCEPTED SOLUTION. Right from the initial. It then rebroadcasts them - using the same name and password. The adaptors did not arrive. The two WiFi pods are not working because they are paired to the previous Hub 3. At 1,130Mbps, Gig1 Fibre Broadband’s average download speeds are even faster, making this the fastest Virgin Media speed you can get for gaming. To see if you need a WiFi Pod, simply test your speeds on the Virgin Media Connect app. There would be a £25 non fault call out charge (it used to be £99) to do the wiring work you require. Virgin Media services are only available in eligible Virgin Media network areas. Email. Download the Virgin Media Connect App to your device. Virgin Media Price Guides. Putting the pod as far away from the hub as possible gives me download/upload speeds of 450/52 all over the house via WiFi if I put the pod any closer the connection gets. A few options, firstly call it in on 150 (VM Phone - free) or 0345 454 1111 (any other phone - national rate). If you have a WiFi booster please follow the next steps to get set up. You can place it in a mains socket anywhere in your proeprty. How to set up a Virgin Media Hub. The pods are free on the Gig1 package, Ultimate Oomph, or any Volt bundle, however if you are on any other package then they are £8 a month. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. 75 MB/s)See the following page for details, including how to order online via My Virgin Media or through the Connect app. Please let me know how you get on. With WiFi Max, we want to make sure you’ll enjoy download speeds of at least 30Mbps in every room – if you don’t, we’ll send you one of our signal-boosting mesh WiFi Pods. You can even reboot your Hub from the comfort of your sofa. tIt’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi. If you move the Pod too far away it will loose connection. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Virgin Media Television; For business; Webmail;. Hub4 is the issue if anyone is having issues with intelligent wifi pods in future. A dongle is a lifeline for digital nomads, frequent travellers and anyone with a poor internet signal. Learn more. At least 30Mbps download speeds in every room or £100 one-off credit. It then enables them to create the ultimate surfing conditions for your home network. Hub 3 will have random Wi-Fi outages until Smart Wi-Fi / Channel Optimization is Disabled and Auto Channels are Disabled on both 2. How do I order the Wi-Fi pods? - Virgin Media Community - 5123613. While connect to WiFi, Tap I’m ready. Solved: Hi just had a wifi pod delivered and setup but still have blackspots will it be possible for another pod to be sent out to me - 5072337 - 6. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Hi everyone, I had a mesh WiFi system which unfortunately malfunctioned so stuck with just using the HUB5. We stay in an old house with thick concrete walls built circa 1937. If you’re familiar with Boosters, also called Powerline, you can skip this bit and go straight to the next page. Pods are not automatically sent out to users. Disable WiFi - Fritz!box. The best way to get a pod order is download the Virgin Connect app, from here do a scan. (note: the coaxial cable will need to be unscrewed). From there, the setup is nice and simple. WiFi. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. Get online with Virgin Media – Plug our WiFi Hub in or wait for an engineer to do it for. Speed. Scan complete, Tap continue. Options. WiFi Max is an add-on service you can get with any Virgin Media broadband deal. After having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. However best to try it in the same room as the hub first. My only objection to Virgin Media Intelligent Wi-Fi Plus and the Wi-Fi Pods is the way they’re sold as a subscription service. The WiFi Max guarantee costs just £8 per month, or is free to some customers, and promises minimum download speeds of 30Mbps in every room, or a £100 bill credit. Whilst the 1st pod can be requested, a second and third pod can only be ordered after diagnostics have been completed and we determine that a Pod is the correct fix for the connection issue. At least 30Mbps download speeds in every room or £100 one-off credit. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. My only objection to Virgin Media Intelligent Wi-Fi Plus and the Wi-Fi Pods is the way they’re sold as a subscription service. First, check that your device is running the latest software as this might be causing the issue. Ahead of doing this - please be aware we can only send the initial POD order out via community, and are unable to send any additional pods. Wait 2 mintues for Scan. VM Agents confirm order of a WiFi Pod but nothing happens in Networking and WiFi Friday; WI-FI in Networking and WiFi Friday; New hub 5, new WiFi pod in Networking and WiFi Friday; Need WiFi Pod for 5x Router in Networking and WiFi Thursday; White wifi pods not connecting to new hub 5 in Networking and WiFi TuesdayAfter having issues with my broadband the other day and eventually it sorting itself out I have found my Wi-Fi pod is just continuously flashing blue. If you can let us know this works and if not we will be able to assist further, thanks Joe. My understanding is that this can be rectified by a firmware update: my Pod currently has 3. Pod: Reboot pod and retry ethernet backhaul to see if there is any difference in performance. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. When pin-hole resetting, this reverts the Hub back to its default Factory Settings, which include the network name and password on the bottom of your Hub. Colleague reckons a new hub upgrade - 5388444. A vm engineer has sent me a WiFi pod which isn’t compatible with a Hub 4 in Networking and WiFi yesterday; How can I get a Wifi Pod in Networking and WiFi yesterday; Told to wait 14 days before ordering Pods. The official route is the Connect app, but if this is not working wait. g. Virgin Media Wi-Fi now offers an intelligent WiFi pod solution for getting WiFi throughout your home. Do you want to enjoy fast and reliable WiFi in every corner of your home? Then you need to set up your WiFi Pods, the smart devices that work with your Virgin Media Hub to create a seamless mesh network. Tap Add a room, Tap the room you're in. £40-100 (that’s ~4->12 months of Max Pod rental) should sort it for most customers with an average property and usage. Then Start the scan again. The units offer WiFi pod performance for Virgin Media customers significantly better than a cheap wireless extender. Call the equipment activation number they may be able to help. Considering ordering one. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. This offers customers WiFi speeds up to three times faster in more locations in the home. They need to go about halfway between the Hub (or another Pod) and the blackspot. I managed to get a live chat. Use option 2 (faults), dont press any other buttons when offered and you should be in the queue for the next agent. WiFi hotspots. Got my first WiFi pod delivered the other day and I wanted to run - 4967261 - 2. on 24-03-2023 10:40. I have used the Virgin Connect app to confirm these speeds. Select the correct HDMI input for your box. I’ve recently received a Wi-Fi Pod to use with my Hub 5 router. Browse. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. V6. WiFi Pods and Boosters. . It can take a few days for the Connect app and the Hub to synchronise, so keep trying. Check out our guide - How to pay my Virgin Media bill. Sometimes you do need a second pod and the rare time, a 3rd. Previous Wi-Fi boosters from Virgin were the older style powerline ones that used the house's Ethernet connection, but these ones seem more like the home mesh systems that are being sold, and since it is still connected to the Superhub 3. 18K subscribers Subscribe 3K views 1 month ago #meshwifi #pod #wifi6 Virgin Media WIFI Pods | GIG1 | - Setup & How to Use ( in depth. Reply. I can think of is to connect a separate wireless access point to the VM pod via ethernet and use the wireless access point as a dedicated network for my legacy devices. 3. css"> <iframe aria-hidden="true" title="GTM". ), the quieter the radio & the poorer the WiFi. 86% network reliability, so the whole household can scroll, meme and stream. However they can be chargeable depending what package you on. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. uk) A tiny white LED flashes to let you know the device is setting itself up and. I’ve checked within the VM Connect app and My Virgin Media, but I can’t find anywhere where I can order a Wifi pod. Re: Wi-Fi pods never arrive. Pod ethernet. While connected to WiFi, Tap "I’m ready " and then wait a couple of minutes for the scan to complete, and then tap Continue. VTV360: Up to £100 per unit. The VM Pods link via wireless, their Ethernet port is for a devices that do not have in built WiFi, (. Broadband deals. A broadband speed boost to the next available level (up to a max of 1Gbps) and up to 3 WiFi Pods (if needed) at no extra cost. Customers who take out Virgin Media's WiFi Max guarantee will be sent up to three WiFi Pods to help improve wireless signal around their home. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. Very Insightful Person. PP01-VM - This is a rebadged Plume PowerPod. Wi-Fi boosters, known to Virgin Media as Intelligent Wi-Fi Pods, are. Signal is therefore zero gb in these locations. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Or you may be quicker than average! You won’t be involved the whole time. Gig1 Fibre Broadband will future-proof and bring harmony to your home. For setup: Mobile data connection required for Virgin. If you do want to invest in better equipment, you would need to get either a… (1) Mesh System, (2) Wireless router, (3) Wireless access point, (4) a pair of good quality Wifi Powerline Adaptors, or a combination of (2&3). Many consider these Virgin WiFi pod units to be one of the better WiFi pod design concepts for the home. I would like to retain this ability and would prefer a WiFi pod with two ethernet ports as has been mentioned by some subscribers to the forum. You can also add WiFi Max to our M125 to M500 Fibre Broadband packs (without Volt) for. It acts as a modem, giving your computer mobile internet access or enhancing your existing connection. Hi @johng_04 . These use wifi to connect to each other and the Hub. 2. Reset Hub. Then order the second Pod by calling 0800 064 3850. Then follow the instructions on screen to finish your set up. fish tanks) Away from baby monitors and cordless phones. Managing your network is simple with features like parental controls and guest access. Wait 2 mintues for Scan. Backed up by signal-boosting mesh WiFi Pods and Intelligent. Available with M50 broadband or faster. At least 30Mbps download speeds in every room or £100 one-off credit. You can't use the TP Link plugs with the VM pods. SP01-VM - This is a rebadged Plume SuperPod. You need to use the Connect app to identify the need for Pods. Spoken with VM support and promised a call back which hasn’t happened. Further exclusions & legal stuff apply. Here you’ll find all the help you need for Virgin Media related problems and issues. Find the best deal for you with average speeds of up to 1130Mbps. Disconnect your old Hub. Then Start the scan again. Hey, is there any one here that can help me with these WiFi pods, currently have 2 pods and the router to cover 3 story 4 bed building! Always had a problem getting signal on the top floor, 2 rear bedrooms on the middle floor and my WiFi cameras on the rear exterior wall, all used to connect to our BT hub fine, unless weather was bad and. I've moved the pod into several different locations but just blinks for hours and doesn't connect. Yay!!! ConnectApp now working. An Engineer could be booked to do it i am guessing, BUT if you are not confident in changing setting on the hub I am guessing they are still set as standard. Either spend around £100 on a decent entry level mesh wifi system (eg the TP-Link Deco M4 that I use, or the similar S4, but not the E4), or rent some VM pods that create a quasi mesh system. I'm really hoping they are smart enough to get the intelligent pods I already have working with the new hub. Hi @stuandjan1966 . £8p/m extra or included with Gig1 or Volt. So I deleted the first one from the app and now the app can't find it. It's 0800 953 9500 and you will need the Hub/Pods serial number/MAC address from the barcode sticker, and your account number. Scan complete, Tap continue. Channel Optimisation must be left on. Hope that make sense. Phone. Email. I’ve been on the phone to virgin about 5 times this week (Not just about this but mobile issues too)!Solved: Hi just had a wifi pod delivered and setup but still have blackspots will it be possible for another pod to be sent out to me - 5072337 - 3 Browse Virgin Media Virgin Media CommunityAs I previously said very reluctant to change my network setting to install the pod becouse of the negative post's from other who have had issues after installing the pods. Re: Order WiFi pods. The slow pulsing typically lasts up to 10 minutes before turning off when ready. While connect to WiFi, Tap I’m ready. Hub 3: Ensure Channel Optimisation is switched ‘on’ within Hub settings. £8p/m extra or included with Gig1 or Volt. I’ve noticed when a device connects to the Wi-Fi Pod it’s only getting around half this speed. GrumpyMan's REVIEWS. Setup was utterly painless, the speed improvement was massive and two rooms that were previously blackspots were instantly flooded with high-speed Wi-Fi. Remember, our WiFi Pods and the Connect app only work with the Hub 3, Hub 4 or Hub 5. Connect the coaxial cable. Look out for the envelope in the top right-hand corner. Our new mesh WiFi Pods plug into any normal three-pin socket in your house, and work using mesh WiFi technology instead of your electrical wiring. If so have your account and area number handy, and the wifi pod serial number. Pod will need reactivating on the New Hub - on your account so. Plug the router's power cable back into the outlet. Quick tip take a note of your current SSID wifi network name and transfer it to your HUB. Further exclusions & legal stuff apply. A vm engineer has sent me a WiFi pod which isn’t compatible with a Hub 4 in Networking and WiFi 3 hours ago; How can I get a Wifi Pod in Networking and WiFi 4 hours ago; Told to wait 14 days before ordering Pods. on 13-09-2023 17:31. on 13-09-2022 15:26. on 25-09-2023 17:10. 8K subscribers. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. TiVo. Options. The app should fine tune your connection and make it stronger in your various rooms and then if you meet the criteria order a pod for you. Hi Ryan4922 . If this still doesn't help, try clearing the data within the Connect App. Virgin Phone Switchover. Up to 3 WiFi Pods if needed. 0 and 4. The key difference – apart from the colour – is that a WiFi Pod (white) plugs straight into a socket, while a WiFi Pod. You might need to call 0800 953 9500 to activate the wifi pod. Terms of guarantee vary by provider. Wifi Pod not connecting in Networking and WiFi yesterday; NTL World mail not working in Email yesterday; Cable cut by gardener in QuickStart, set up and connections yesterday; Have been trying to order Wi-Fi pods but have been going round in circles on the app need help in QuickStart, set up and connections yesterdayJust remember to leave it off for 10 seconds to reboot properly. Presumably if it's so. I have situated my router in the hall. On a 1 gb package but nothing's happening. any help gratefully received as my broadband upgrade has turned into a major downgrade!I have a camera in the garden which connects via Wi-Fi but the signal is not that good. Hi @David1984 . Reset Hub password. Leave the pod to chat with the router for around 15mins, you'll know they have finished when the light on the pod stops blinking and there are no lights on the pod. Hub5 plus 1 mesh Pod . Verdict. in QuickStart, set up and connections yesterday; WiFi pods, one flashing blue, one flashing green in Networking and WiFi yesterday The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Virgin Media Refusing to send Wifi Pods or max even though the Wi-Fi speed is lower than the Guarentee in Networking and WiFi 6 minutes ago; Booster pod in QuickStart, set up and connections Saturday; Wifi pod issues in Networking and WiFi Saturday; Hub 5 - Pods cannot connect in Networking and WiFi Saturday; Internet down. Home Phone. 5. When do they turn up? Please message me DM as getting through to VM is nigh on impossible. Let us know if you need any further. Still hasn't sorted my issue and still really slow. Any help would be much appreciated. The info below is a copy paste of the steps provided by @John_GS (Forum Team) in how to order them when using the Connect app. Whilst the 1st pod can be requested, a second and third pod can only be ordered after diagnostics have been completed and we determine that a Pod is the correct fix for the connection issue. D01 C9W8Rather than a hardware upgrade alone, Intelligent WiFi Plus is a combination of software, available for the Hub 3 and Hub 4 routers, and plug-in satellites called WiFi Pods. Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. However since you only ordered your first pod on the 21st July we have to wait a minimum of 5 working days before sending another. Whilst the 1st pod can be requested, a second and third pod can only be ordered after diagnostics have been completed and we determine that a Pod is the correct fix for the connection issue. Optimisation complete, Tap Rescan room, Tap Start Scan. How to set up the Pods. Virgin Fibre customers can use the Connect app on up to 7 devices at any one time and benefit from Virgin Media's WiFi hotspots whilst out and about. Pod now working. Up to 3 WiFi Pods if needed. But this is been going on for a week now. Fastest WiFi guarantee of any major provider Comparing WiFi guarantees of major UK ISPs. However it will be chargeable if your on a lower tariff. Watch: Get the best WiFi experience. • Then Start the scan again. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) Ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and book the tech for you. Re: Ordering Wifi pods. It lets you run a super-intelligent WiFi home scan to smooth out any snags, manage your WiFi Pods, and pause WiFi to any device when you need to – perfect for when it’s the. This seems to be a common issue atm, most likely issue is they havn't added the mac address of the pod to your account. Best WiFi pods for virgin media? in QuickStart, set up and connections 32 minutes ago; Diagnose my issued in Networking and WiFi 33 minutes ago; internet issues in B11 3AY in Networking and WiFi 6 hours ago; Frequent disconnection in Networking and WiFi yesterday; Red flashing on hub 5 in Networking and WiFi yesterdayWe would like to show you a description here but the site won’t allow us. Clicking the link to order brings me to a page to change my package, paying an extra £8pm. Virgin Mobile. Gaming Support. Do you want to enjoy fast and reliable WiFi in every corner of your home? Then you need to set up your WiFi Pods, the smart devices that work with your Virgin Media Hub to create a seamless mesh network. Welcome to the community and thanks for taking the time to post here on the forums. on 13-09-2022 22:00. You can place it in a mains socket anywhere in your proeprty. Then Start the scan again. While connect to WiFi, Tap I’m ready. Forum; Apps. Scan complete, Tap continue. - Not all support team members are aware of this information when providing assistance. My Virgin Media App. How to setup virgin media pod - Wi-Fi booster and extender - #virginmedia #wifi #wifiextender #booster #virgin #media #internet #wifi #slowspeed. So you need to prove that you can't get 30 Mbps (3. Virgin Mobile. A new wifi extender Pod has arrived today as virgin advised my last was faulty, but even this one won’t connect and just flashes white led. Good luck. Likewise, if you use a third-party router it will not work because the Pods are. Both types of Virgin Media WiFi Pods use the same mesh technology to boost your home WiFi coverage. In Advanced Settings you can disable your guest network as well as manage the limits of your different networks. I’m on the Gig 1 speed and I regularly received 600-700mb download speed to my devices with support Wi-Fi 6. ago. This sorted it, thank you. To run the scan, simply connect to your. Smart WiFi Pods. Get it now. Click here to learn more! Search Search. Tap Start the scan. Networking and WiFi. WiFi Pods not working since Hub upgrade. Try and set it up by doing the following:-. • While connect to WiFi, Tap I’m ready. John. Loses signal at times too. Think of it like a relay race, passing the signal to a fresh runner, ready to. 1 ACCEPTED SOLUTION. Scan complete, Tap continue. 1 into the address bar of your browser. £8p/m extra or included with Gig1 or Volt. My Virgin Media App. . Whilst wireless routers do offer some benefits, including portability and simple set-up, they have drawbacks too, such as poor signal strength and being more susceptible to cyber. They’re coded to your router when you order them from Virgin. 2. Read the Ts & Cs for Intelligent WiFi Plus and you’ll find that you can only get a second Pod “following an assessment of the WiFi performance inside the registered account address by a Virgin Media agent. Late wifi installation - no alternative provided! in QuickStart, set up and connections yesterday Wi-Fi still not working with hub and 2 pods in Networking and WiFi yesterday Intermittent Internet & TV in Networking and WiFi yesterdaySo when I plugged in the WiFi pod the virgin home plugs stoped working and not I can't find them on the WiFi. I now get excellent WiFi throughout my house. 2. The app’s available to all Virgin Media Broadband customers. No, it doesn't need to be cbaled into the hub. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. Virgin Media's Hub 3, Hub 4 and Hub 5 give customers fantastic WiFi connections all year round. So does pluhing in the WiFi - 5173473. Available with M50 broadband or faster. Whilst the 1st pod can be requested, a second. Virgin Media Hub 5 Wi-Fi 6 GIG 1 ReviewWatch more Home Networking videos Our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. Then Start the scan again. They use your home’s electrical wiring to boost the WiFi signal in the room. A WiFi dongle is a small device that slots into a computer’s USB drive. Connect your devices to the new wireless. See where this Helpful Answer was posted. The new wifi pods are free if you are on the Gig1 package, or Ultimate Oomph, or on a Volt bundle, however if you are on any other package then they are £8 a month. If your device has stopped connecting to your home WiFi since we’ve merged your two WiFi networks, you just need to go into your device’s settings, select the best WiFi network for that device and pop in your password. 12. • Wait 2 mintues for Scan. So second hand ones don’t work I’m afraid. I don't work for Virgin Media. Excludes broadband faults and broadband network outages. Stream from Virgin Media. You agree to follow our reasonable instructions and (if we require it) provide our technician with access to your home on the day agreed for your visit. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. The newer type, like our new Wi-Fi Pods, don’t use your electrical wiring to transmit the signal. Phone. Virgin Media O2 has increased its wireless coverage guarantee to 30Mbps. Terms of guarantee vary by provider. This can mean that a WiFi Pod (black) has a little. 1 ACCEPTED SOLUTION.